There’s more to a payment than just a customer handing over a card

Handling customer payment in salons has always been driven by inflexible bank policies and a lack of understanding of clients’ or salon owners’ experiences. Instead of being driven by client experience and the priorities of running a small business, the bank has always dictated how payment works.

Resonance changes that perspective. Client and salon experience are at the core of what we do. Our technology and systems allow hair and beauty salons, stylists and technicians to improve efficiencies, lower costs, increase revenue and drive client loyalty.

AHC MEMBERS START BY SAVING MONEY

AHC members have access to some of the most competitive merchant acquiring rates available in Australia. We can usually save salons hundreds, if not thousands of dollars a year in costs associated with merchant acquiring, EFTPOS terminals and payment management.

YOU FOCUS ON CLIENTS, WE’LL FOCUS ON CASHFLOW

Every small business needs to worry about cashflow – how to manage timing of income and expenses. The Resonance solution sets up automatic provisioning for expenses such as your quarterly BAS, lease payments, salaries and anything else you want to provision for. That way, when the time comes to make a payment, the funds are readily available. No stress, no effort.

Also, since we’re payment and cashflow specialists and not a bank, we’ll settle your funds to any Australian bank account you choose.

READ YOUR CLIENTS’ MINDS

We can also collect customer ratings, directly on the payment terminal at the time the client pays for their visit. If they’re not happy, you’ll receive a text with their details while they’re still in the salon. You can receive daily or weekly reports on how your clients have rated their experience.

WE’D LOVE TO TALK…

There’s plenty more we can do for AHC members. From gift cards and vouchers to building customer databases, Resonance allows salon operators to focus on what they know best, while helping to lower costs, improve efficiencies and generate more loyal customers.

Give us a call on (02) 8774 255, drop us a line at info@resonanceaustralia.com, or fill in the enquiry form here.